Voice
Phone Systems
Reliability is the most critical aspect of a business phone system: You pick up the phone and you get a dial tone, period. ShoreTel telephony systems deliver unmatched reliability, using an approach that is fundamentally different from that of any other IP PBX supplier in the world. ShoreTel’s architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner.
Contact Center
ShoreWare Contact Center solutions provide a range of applications satisfying the needs of all enterprises, from basic call center capabilities to sophisticated distributed multi-media contact center capabilities. The solutions allows enterprises to route incoming contacts to the most appropriate agent in a multi-site contact center, regardless of location thus making a "virtual" contact center a reality.
Call Recording
CallRex Call Recording™ is the easy and affordable IP call recording and monitoring solution for IP telephony and unified communications systems.
Phone Accessories
There are a variety of accessories available to enhance your phone system. Headsets come in a wide variety, from lightweight over the ear styles that can switch between office and cell phone, to headsets that let you hear clearly in a noisy office. Longer handset cords, conference room phones, and wireless systems can increase the value of the system to your business.
Telephone Company Partners
Infinity partners with several enterprise class access providers to bring you a wide range of communications products. Whether you require a simple analog phone line, a high speed T1 or T3 circuit, or worldwide SIP trunking, one of our partners has a product to suit your needs.