Voice


Reliability is the most critical aspect of a business phone system: You pick up the phone and you get a dial tone, period. ShoreTel telephony systems deliver unmatched reliability, using an approach that is fundamentally different from that of any other IP PBX supplier in the world. ShoreTel’s architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner.  There is no other product on the market that combines ShoreTel's simple to use design with the latest Unified Communications features such as fully integrated Mobility Multi-Vendor Support on smartphones AND tablets.  If you want ShoreTel done just right for your company, Infinity's Voice Engineers can get you there.  Call Savannah's Premier VoIP provider today!

Customers expect higher levels of service than ever, and multisite contact centers are now the norm. Built on the highly reliable voice capabilities of our unified communications system, ShoreTel's Contact Center solution easily connects internal and external customers to the right agent at the right time. The result? Lowered costs and an improved customer experience that help to transform your contact center into a revenue center.

ShoreTel offers flexible solutions for all types of enterprises: from smaller, less formal environments to large organizations that require call centers with sophisticated routing and reporting options, multimedia, self-service and outbound campaign capabilities.

CallRex Call Recording™ is the easy and affordable IP call recording and monitoring solution for IP telephony and unified communications systems.  Whether you need to record conversations for quality control, training, or agreement enforcement, CallRex does the job.  And with both subscription-based and perpetual licensing, companies of all sizes can find the right model that works for you.

There are a variety of accessories available to enhance your phone system. Headsets come in a wide variety, from lightweight over the ear styles that can switch between office and cell phone, to headsets that let you hear clearly in a noisy office. Longer handset cords, conference room phones, and wireless systems can increase the value of the system to your business.

Infinity partners with several enterprise class access providers to bring you a wide range of communications products. Whether you require a simple analog phone line, a high speed T1 or T3 circuit, or worldwide SIP trunking, one of our partners has a product to suit your needs.